DURING PERFORMANCE
During a performance, the House Manager and staff are responsible for responding to disturbances, illnesses, and emergencies that may occur among audience members. The House Manager and staff should be familiar with exit plans, evacuation procedure, and know how and when to respond to various types and severities of injury and illness.
IN CASE OF FIRE AND EMERGENCY EXIT
In case of emergency, the House Manager will inform and provide information regarding the nature of the emergency and instruct the audience what to do (i.e., evacuate, shelter in place, etc.).
The ushers will direct the audience to exit during evacuations and lead them to assigned assembly place. (follow the map).
After the emergency is over, work with the Fire Department to complete an incident investigation.
For more information, visit Exit Map for Toland Theatre and Exit Map for Frederick Theatre.
ILLNESS DURING THE PERFORMANCE
With non-major illness/injury, immediately provide first aid for minor injuries. Use the automated external defibrillator (AED) (if needed and if one is available) in accordance with the instructions and any training you have received. A first aid kit is located in Coat Check.
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With major illness/injury, summon emergency medical services by dialing 9-1-1 for serious injuries (i.e. head injuries, heart attack, stroke, unconsciousness, deep wounds, etc.) Obtaining information regarding the incidents. Obtaining information from witnesses.
For more information, visit General Safety.